FAQs

Farewell parties run on tight timelines, and we get that. If you're cutting it close, pick from our ready-to-ship catalog of witty quote designs. We process and dispatch those right away with no design review needed. For custom orders, whether that's adding a name, swapping font colors, or uploading a portrait, our team sends you a digital proof within 24 hours. Once you approve it, we hand-pour and ship from our US facility within 3 to 5 business days.

Custom gifting should never feel stressful. If you change your mind for any reason before your design goes into production, we'll give you a full refund, no questions asked. We also pack our glass jars like they're made of gold, but mail carriers can be rough. If your candle shows up melted, cracked, or scratched, just send us a photo and we'll either ship a free replacement or issue a full refund right away. No return shipping. No runaround.

A lot of our buyers are in it purely for the reaction at the office party, and that's totally fair. But scent is personal, and plenty of retirees have fragrance sensitivities or pets at home. That's why, alongside our premium phthalate-free fragrance blends, we offer a fully Unscented option. Your coworker gets 100% of the humor with 0% of the allergic reaction.